Refund policy

Return & Refund Policy

At The Glam Closet (TGC), we carefully inspect every product before dispatch to ensure it reaches you in excellent condition.

 

Returns

We do not accept returns or exchanges for reasons such as:

• Change of mind
• Personal preference
• Color variation due to screen settings
• Ordering the wrong product

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us while deliveryman is present at your location with clear photos and your order details.

After verification, we will arrange a replacement or provide an appropriate resolution.

Refunds

Refunds are only applicable in cases where:

• The ordered item is unavailable after payment has been received.
• A damaged or incorrect item cannot be replaced.

Approved refunds are processed within 7–10 working days through the original payment method.

Contact Us

For any order-related concerns, please contact us through our official Facebook page, website contact form, or customer support channels.